Lotus note email quota limited

50 pts.
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Lotus Notes
Lotus Notes error messages
Lotus Notes Send/Receive
dear all, please help me that i always receive the warning email as folow even i deleted all boxs (in, out, sent, trash ..etc): Quota Warning Report Your mail file has exceeded the quota warning threshold specified by your Administrator. Please refer to the "What should you do?" section of this report to understand why you have received this notification and what can be done to remedy the situation. Mail file and quota information Your mail file on bed00004.lit.name of server/MAILSRV/name of comapny at 09/15/2009 02:28 PM Current usage: 186,536 Kilobytes (182.16 MB) Quota Warning threshold: 163,840 Kilobytes (160.00 MB) Quota Size limit: 204,800 Kilobytes (200.00 MB) What should you do? This notification indicates that the warning threshold for your mail file has been reached. You are still able to receive new mail but future messages may cause your mail file to exceed the quota size limit resulting in delivery failures or delays based on your server's quota policy settings.
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With regard to accessing attachments contained in deleted mail files check to see if the email(s) are still in the trash folder. If so it can be restored and the attachment accessed.

Firstly,make sure to move the emails with big sizes by either deleting them or archiving them
secondly, compact your database because there must be a withe space in your database and in order to do it do the following :

-File
-Database
-properties
– select the second tab “Info”
-click “compact “

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  • Trungnm
    thank you your advise but it is still not work.
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  • Petetm
    Go to the database properties, "i" tab and click the %used button. What does that say? What percentage?
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  • Petetm
    The reason I ask is because if it's a high percentage 90%-99% then there's not much you can do other than: 1) Dettach mail attachments locally. 2) Delete more mail (preferably mail that's not needed). 3) Create a local archive (if you already haven't) and archive documents.
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  • Trungnm
    thank you for your all supporting, database/properties/i/ the % is showing i used 95.6% i try to delete all documents thanks again Trungnm
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  • Petetm
    Yep, that just means you won't get much out a compact so all you can do at this point is delete/archive/detatch.
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  • Trungnm
    thanks Petern, could you tell me how could i open the attachments of my delete emails? somebody told me that attachments still exist even emails delete. thank again, trungnm
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  • Ledlincoln
    ...or contact your Lotus/Domino administrator and ask for a quota increase. Some admins are actually amenable to such requests. If that's not an option, ask them what archiving options are available. If they still aren't helpful, you can create your own local archive.
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