Lotus Missing Archive Folders

75 pts.
Lotus Notes
Lotus Notes archiving
Lotus Notes error messages
Using Lotus Notes 7.1 client. We set up an archive with all the default settings(except for save location and modified time) ran it and all the emails end up in the Archive icon.. I can see a + next to Archive, but nothing opens when it is clickes..Does not create the archive with the Test name nor does it create the folders.. just moves bulk email into that one location. Not sure what to do or to to try to repair? Thanks!

Software/Hardware used:
Lotus Client 7.0 Server 7.02 on AS400

Answer Wiki

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The inbuilt Lotus Notes Archives creates a database based on the template of the MAIL file in the location of your choosing. default is Archive\a_dbname.nsf “in the users notes datadirectory”. It will copy the mail / and folder structure of the mail file and then delete them (if you choose to) from the mail file.

You should check that the DB has been created, CTRL > O to open the DB. Browes to its location etc and see if it is there. If the archive DB is not there then it did not run. This is where you will need to go through your setting and check that all is OK.

You could check by running “Archive Selected Documents” and this will let you know if it is the criteria that is wrong or the DB etc.

Good luck.

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  • Ranjitsharma
    based on your senerio , there must be some wrong setting on you Archive setting. 1. please check the archive setting. 2. If its ok then Go to data folder ----> search for archive folder. If its existing on data folder . 3. Inside Archive folder should have archive database. for e.g xyz_a.nsf. 4. If it exist then you can double click and open in notes client. and check all the archive mails are there or not ? 5. If yes then you have to reset you archive setting based on the below steps. a) Cut the archive database from Archive folder and paste in other location as a backup copy. b) Go to archive setting and disable and re-enabled it from tools -->archive . c) while enable it give a names as per you choice the archive database name. d) Then try to do the archive by selecting one document. e) If the selected document archive successfully , try to open from archive navigator? f) Go to the archive database backup and do the offline maintenance of the database( Fixup, updall). g). then rename the backup copy name with current archive database name eg. the new archive database name xyz_a.nsf under archive folder. Then rename the backup copy by xyz_a.nsf. i) once rename then copy the entire xyz_a.nsf and go to archive folder and paste it . It will pop you that already file name is exist , replace it. K) once copying done close your notes client and re-open notes client . l) Then try to open from navigator and check.... Best of luck ...have a good day.
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