Lost iCloud photos

5 pts.
Tags:
icloud
iPhone
So I have a question. I accidentally restored my phone to an old back up and lost my photos. But I know my iCloud would back the photos up because I would check but I don’t understand now why they’re gone. I was told that the iCloud stores the latest back up which is now the one without the pictures, but I don’t see how they could just be gone. I talked to an apple guy and he said unless I made a back up they are gone but I know they backed up since it would say last back was this on my phone. Is there a way to reverse anything or go back? I don’t see how they are just gone. Thank you!

Software/Hardware used:
iPhone 7 Plus

Answer Wiki

Thanks. We'll let you know when a new response is added.

It may be that each backup to the cloud overlays the last backup. If that is the case then after the restore you may have been able to recover the photos from the cloud backup. Once another backup was done you may have lost the ability to do so.. In cases like this I always still back up my photos to  my laptop or external HD just to be safe. It can be a pain but I’ll never lose anything that way.

Discuss This Question: 2  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • Subhendu Sen
    Maybe your photos still be in the cloud. On any Mac/ Windows computer, open a browser and link to iCloud & log in with your Apple ID/password. Then navigate to your photos. Select the photos to recover and download them to the hard drive on the computer. Or you can try through iTunes and restore from backup. It may give you options which backup you wish to use.
    112,070 pointsBadges:
    report
  • Subhendu Sen
    Moreover, there are several 3rd party tools that can help you in this regard. But almost all they are not free and also it is not confirmed that it works with full satisfaction.
    112,070 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.

Following

Share this item with your network: