Logitech wireless mouse is not working on Windows 10 laptop

1136925 pts.
Tags:
Logitech
Windows 10
I bought a Logitech wireless mouse and it's been working great for the past month or so. But starting two days ago, it keeps randomly disconnecting. I tried another USB port and it worked for a few hours but then didn't. It's a Lenovo laptop running Windows 10. Is there something wrong with the mouse?
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I had the same issue with one on my office computer. Never could get it to work so I have to use a corded mouse. The wireless mouse is sitting in my desk drawer. IF reloading the drivers does not solve the issue and you have another USB device, try using the same USB port and see if you have sporadic issues with that device as well. It might just be the port is faulty and that may mean a motherboard replacement.

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  • Subhendu Sen
    Try to uninstall the driver of the mouse and restart the system. Windows reinstalls the driver itself. Also check if the Windows 10 is up to date from Windows update.
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  • Subhendu Sen
    Moreover, you can try the same mouse to another laptop, if any. Also check the power settings for this device. Open Device Manager and get the Properties of this device by clicking corresponding hardware then de-select the checkbox like 'Allow the computer to turn off this device to save power'.
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