Limiting WRKMSGQ from WRKWTR

FDCSEH

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CLP

DataCenter

Security

We have some remote non technical users use the CL command WRKWTR and op 7 to restart printers. Inside that option the user can select F16=Remove all except unanswered. Sometimes they do this and it makes problem resolution somewhat difficult. Any advice on restricting the F16 option or any other approach is welcome.

Asked: March 30, 2006 2:24 PM Last updated: December 2, 2009 8:59 AM

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Last updated: March 31, 2006 6:51 AM GMT

JoakimL0 pts.
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Thanks. We'll let you know when a new response is added.

I had the same problem years ago and back ten I solved it by creating a message queue for each office and assigning it to all the printers at that office. It didn’t solve all aspects of the problem, but it sure decreased the effect of someone pressing F16

/Joakim
Capgemini Sweden

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astradyne Mar 31, 2006 7:17 AM GMT

It's a silly question, but I'll ask it anyway - have you tried changing the authorities on the meesage queue so that *public cannot remove messages and then authorise specific users/classes of users to have the ability to remove messages? Just a thought Jonathan

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Geneburns Mar 31, 2006 9:06 AM GMT

Have you considered giving these users a menu option or command to start particular writers so they cannot see the WRKWTR command?

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TomLiotta Dec 2, 2009 8:59 AM GMT

Jonathan is right. If you don't want users removing messages from a message queue, then remove the authority to remove messages. Simple, clean and there are no sneaky ways around it. Tom

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