Kurio 7s don’t connect to the Internet

5 pts.
Tags:
Networking
Wi-Fi
No matter what I try, my kurio 7s will not go online. It says its connected, but won't actually access Internet. Not Netflix or even Google Play. What do I do? And there are 2 different serial #'s. The # in "about tablet" is different than the # under "Status".

Software/Hardware used:
Hardware version v02

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