JPG in an email attachment

5 pts.
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Email attachments
JPG file
Why isn't my JPG file opening as a JPG file?
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  • carlosdl
    What is happening instead?
    How are you opening?
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  • Subhendu Sen
    If this is windows OS, probably this opened in windows media center utility (built-in). Erstwhile the same were happened with me, if this was happened with you also (guessing). You can open the jpg file by right click and select open with option to windows photo viewer. Just try. 
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  • Jaideep Khanduja
    Ensure it is actually a jpg file and not merely having jpg extension. Then check properties and click 'open with' to select an appropriate application.
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  • ToddN2000
    Depends. Are you sending the email or is it an email you received? It may be the format of your outgoing mail, TEXT vs. HTML. Is this image an attachment or is it embedded in the e-mail body? Provide some more details please.
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  • Subhendu Sen
    One more thing, might be the jpg file is corrupted/ damaged. You can check it by copy the file to another system and try to open it, if any. Or you can request the sender to send the file again.
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  • skylarbones
    The default program to open is Windows Picture Viewer (this is on Windows 7, mind you). All of the files are *.JPGs. I can look into the drop box thing at some point, but I can tell you that I have emailed photos to people who have said they cannot see them at all. I could almost suspect mass file corruption as I used to be able to open them all no problem. When I try to open them now, I get an error message "Windows Photo Viewer can't open this picture because either Photo Viewer doesn't support this file format, or you don't have the latest updates to Photo Viewer". In Paint, the error message "not a valid Bitmap file" comes up, and in Paint.Net, the message "there was an error opening the file" appears. Again, keep in mind that at one time I had no issues opening any of these
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  • ToddN2000
    Sounds like a corruption issue. There are many free programs that will allow you to open multiple image formats. You can try something like Irfanview, Gimp (a photoshop knockoff) both good and free. If you have Office you can try to see if you can insert one of these images into a Word or PowerPoint document. If you cannot open them yourself I suspect corruption or possibly a virus maybe even ransomware. How large are these image files?
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  • carlosdl
    Unfortunately, no reply from the OP, as usual.

    It could be a number of things with a number of different solutions, but were left guessing...
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  • ToddN2000
    They either took our advice and found a solution or they found it on their own..
    Would be nice to hear back once and a while from posters if we solved their problem...OR if they found another way we did not mention..Pay it forward and share the knowledge.
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