Issue with shared outlook calendar

Microsoft Outlook
Outlook Delegates
Outlook Shared Calendar
We have a supervisor who had shared her calendar with her assistant. That assistant is no longer with the company. Her account has been deleted. We removed the assistant from the "Send of Behalf" area and reviewed each folder in the supervisor's mailbox to remove any permissions that the assistnant had. Still, any time the supervisor sends out a meeting request, when the recipient accepts (or declines), they receive the following notification: Your message did not reach some or all of the intended recipients. Subject: Accepted: test Sent: 2/13/2009 2:43 PM The following recipient(s) cannot be reached: Bullock, Enjuli on 2/13/2009 2:43 PM The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address. < #5.1.1> Any assistance would be appreciated.

Answer Wiki

Thanks. We'll let you know when a new response is added.

You have to run the supervisors outlook with the cleanrules switch once . Then the NDR should disappear.

outlook /cleanrules

Did you check the delegates tab in tools, options? If the name or SID is in there, remove it. Close outlook and re-open to confirm it is gone. If it comes back then you need to remove the name from delivery options on the exchange general tab in Active Directory on the Supervisor’s account. Then go back into the delegates tab and remove the name again, this time it should stay gone. We get this issue often, it’s why I tell people not to use delegates in our organization, but still many do it anyway. Such is life.

Discuss This Question: 2  Replies

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • Ciscoranger
    Thanks for the response. I was able to resolve this using the mdbview utility so I could not test your answer. However, this happens from time to time here, so the next time, I'll try your solution.
    15 pointsBadges:
  • Technochic
    Great, thanks for posting your resolution for us. Good to know you found a way to resolve it. :-) I'd love to send a corporate wide email in big bold letters saying "Attention all email users, DO NOT USE DELEGATES!!! Please immediately remove all delegates from your outlook and assign permissions to the folders instead!!!" But my boss won't let me. :-)
    57,010 pointsBadges:

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.


Share this item with your network: