We're running V6R1 on our iSeries (AS/400, IBM System i) and using IBM i Access 7.1 (Client Access, iSeries Access) with it. All of our PCs are on Windows 7. Every user has a .ws file that they use for starting sessions with their preferences, and it opens via PCSWS.exe.
Today, one user cannot connect properly, even after restarting her PC. Nothing is wrong with her internet, email, or shared drives. I did a successful system save last night, so I thought that might have something to do with it, but no other user is having problems. We haven't bumped into our session limit, although to be safe, I've deleted some that had been varied off.
When she runs her .ws file, a session window opens, but it remains blank and so does its status bar. Nothing happens when she chooses "Connect" from the Communication menu. Even the status bar does nothing. This problem also occurs when she tries to start a generic session using the PCSWS.exe icon.
I was able to get her connected and signed on by going to "Start or configure session" and clicking "New session," so at least she can get some work done today, but this is a problem. Can anyone help?
Free Guide: Managing storage for virtual environments
Complete a brief survey to get a complimentary 70-page whitepaper featuring the best methods and solutions for your virtual environment, as well as hypervisor-specific management advice from TechTarget experts. Don’t miss out on this exclusive content!