We are using Lotus Notes 7. Is there a way to change the schedule for running OutOfOffice Agent to run more often other than the default: Every 6 hours | Between 4:00AM - Midnight?
Users get frustrated when they send a message to somebody after 10:01 am, then would wait have to wait a long time til they get an Out of Office message by 4pm.
Can somebody please direct me where to change it? Would writing another script or agent solve the issue?
_newbie here_
You can always modify the agent with the designer of the individual databases if you have a few fussy users or VIP users who really want this functionality.
Otherwise, updating the template in the suggestion above will work for everyone. that is provided that all users are using the same mail template, and you have designer set to run at 1AM in your notes.ini on all of your servers.
The designer is set to run at 1AM by default, but some organizations disable the designer on all or some servers to keep design from accidentally refreshing databases if a bad template gets let loose in the environment somehow.
Changing the design is indeed the only way to solve your problem. We did this also. We also made sure we have one template for the whole company, which takes effort to maintaint this !
Be aware for (scheduled) design updates regarding the OOTO functionality. We had the problem that even when the OOTO was 'ON' for some users, it was 'OFF' after design update. We solved it by disabling the design task and having another task updating the mail templates only when the OOTO is not 'ON' at that moment. This also gives us the possibility to update the design in phases rather that doing it for all (about 5000) users in one time.
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