If your users do not have any special authority (*SPLCTL, *ALLOBJ), then you can try the CHGOUTQ command. Prompt F4 then F9, scroll top the bottom and change the Display any file DSPDTA and Authority to check AUTCHK parms.
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But note that if ‘user’ is also the owner of the spooled file, then DSPDTA and AUTCHK won’t help.
The answer requires knowing the environment and what elements are available to change.
Tom
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