iPhone X camera not working?

Tags:
Apple
Camera
IOS
iPhone
iPhone camera
iphone x
Both cameras on my iPhone X only show black. I have quit the camera app, restarted my phone, reset all my phone settings, and updated the latest iOS. The second I open the camera app, after turning my phone back on it works, and I can use it fine, but as soon as I try again, it’s back to black. I would really appreciate any suggestions on what’s wrong/how to fix it!


Software/Hardware used:
iOS 12.4.1
0

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  • ToddN2000

    Found this in my old notes, not sure where it came from.

    Few other things you can do to fix the issue are:

    • Try switching between various video apps like FaceTime or SnapChat
    • Reset your iPhone to factory default settings – Go to Settings General > Reset > Reset All Settings.
    • If resetting to factory default settings does not work, you can try erasing all data and reset the phone. Make sure to back up your data as this will delete all the data from your iPhone – To erase all data from your iPhone, Settings > General > Reset > Erase All Content and Settings.

    If the Flash on your iPhone is out of sync, it can cause the camera not work also. Try the below steps:

    1. Remove your iPhone from the case.
    2. Clean flash and lens.
    3. Tap the lightning bolt in the upper left of the screen in the camera app and make sure the flash is On.
    4. Restart your iPhone (press and hold the Home and Power/Sleep buttons).
    5. Turn on/off the Flashlight from the Control Center
    6. Turn off Camera location services. Go to Settings > Privacy > Location services and switch it off on the Camera app.

    If the iPhone users follow all the above-mentioned steps properly, they can solve the black screen issue of the mobile cam without taking help of iPhone camera repair service provider.

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  • Subhendu Sen
    Before going for resetting, first of all take all necessary backups. Else you may loose your private data.
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  • Subhendu Sen

    Might be sometimes for Voiceover feature is on, camera may not work properly. You can try this, Settings > General > Accessibility & turn off the feature of "VoiceOver". Then wait for a while & launch the camera app again. For more help, please click here, https://support.apple.com/en-us/HT203040

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