Kaspersky antivirus installation fails

25 pts.
Tags:
Antivirus
Kaspersky
Windows 7
I'm trying to install kaspersky antivirus but I get an error message just as it's about to finish installation. I already have Kaspersky internet security installed. Do I need to uninstall the internet security in order to install the antivirus?
1

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Thanks. We'll let you know when a new response is added.

It could be a number of things. It could be conflicting with some other software.

You can check out their support page here on installation/removal or call them if you have a valid version of their software.

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  • Subhendu Sen
    How did you install the KS antivirus? If there is setup CD, you have to check the CD on another PC/laptop (if any). Already there is KS internet security, so why did you install the KS antivirus. As per KS suggestions, this is not needed, rather it is better to install Kaspersky Pure. You can ask the same to their helpdesk/customer care.
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