Impossible to access to HTTP admin

JPPLOU

135 pts.

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OS/400

ERROR 500 (Internal Server Error) When Accessing 'IBM Web Administration for i5/OS' in HTTP ADMIN I5/os V6R1m0 I tried to apply PTF recommended by IBM without success

Software/Hardware used:
I5 - OS V6R1M0

Asked: April 15, 2013 5:56 PM Last updated: April 15, 2013 6:01 PM

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TomLiotta Apr 16, 2013 0:44 AM GMT

Where do you see the error? What are you doing when you see the error? What does "without success" mean for any PTF? What was the PTF? Was there an error when you tried to apply it? Much more info is needed. -- Tom

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JPPLOU Apr 16, 2013 7:30 AM GMT

the error occurs when opening th IE browser. recomended PTF by IBM is group 99115 I had difficulties to install it. Applying this ptf does not succeed. ptf si4907 is missing

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TomLiotta Apr 16, 2013 8:04 AM GMT

"ptf si4907 is missing" Please verify the PTF. I believe that number is a typo because no such PTF exists. It is likely that the PTF is an older one that must be applied first. . Tom

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JPPLOU Apr 16, 2013 8:09 AM GMT

sorry it was PTF SI49057

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TomLiotta Apr 16, 2013 8:53 AM GMT

PTF SI49057 is included in the latest SF99115 group package. Run this command: . == > DSPPTF 5761SS1 SI49057 . What is the result? Did you load the PTF package? . Tom

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JPPLOU Apr 16, 2013 10:45 AM GMT

many thanks for your answer There only is the ptf letter for SI49057

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TomLiotta Apr 16, 2013 10:48 AM GMT

Please describe how you received the SF99115 PTF group. And what media is it on now? -- Tom

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Splat Apr 16, 2013 2:30 PM GMT

Have you started the HTTP administrator (STRTCPSVR SERVER(*HTTP) HTTPSVR(*ADMIN))?

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JPPLOU Apr 16, 2013 5:18 PM GMT

yes *admin is started automatically when IPL

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TomLiotta Apr 17, 2013 1:11 AM GMT

My last comment was (probably mistakenly) checked as an "Answer". But it was only requesting some clarification. PTF SI49057 is part of the current SF99115 group PTF package, so the way that the package is currently stored will help us know how SI49057 might be accessed. -- Tom

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Kevin Beaver Apr 17, 2013 12:58 AM GMT

Have you called IBM? They may be able to shed some additional light on this issue.

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JPPLOU Apr 17, 2013 1:52 PM GMT

yes, IBM partner for maintenance is doing that Thanks for your answer

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Splat Apr 17, 2013 2:45 PM GMT

Hmmm. We don't have SI49057 loaded yet have no trouble accessing the HTTP Server Administration. Have you started the MGTC server (STRTCPSVR SERVER(*MGTC))? I seem to remember having some trouble with that many moons ago.

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WoodEngineer Apr 17, 2013 3:40 PM GMT

Perhaps HTTP *ADMIN server has stopped even though it was started during IPL. That happens on our IBM i running 6.1. The server stops about a week after the IPL.

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JPPLOU Apr 17, 2013 3:55 PM GMT

*MGTC was started *http is running thanks

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JPPLOU May 14, 2013 4:19 PM GMT

Thanks a lot to all who answered and tried to help me. We found the reason why it was not possible to start admin. Whenrestoring libraries and IFS, we unfortunately restored files concerning the IBM software.

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