IMJPDSVR.EXE crashes explorer.exe process in Windows Server 2008 R2 session

70 pts.
Tags:
Windows Server 2008 R2
What can I do to prevent IMJPDSVR.EXE from crashing explorer.exe in a terminal server session? I assume this process is part of the IME system for Chinese / Japanese input which they use. Is there a corrupted section of the profile that can be deleted?


Software/Hardware used:
Windows Server 2008 R2
1

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I made sure the user was logged out of their terminal server, then I reset their roaming profile and removed the cached copy on the server.

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