## Imagistics 3512 DEVD iSeries Printer problem CPF3397

270 pts.
Tags:
AS/400 printing
HPPJLDRV
iSeries error messages
Pitney Bowes
Printer drivers
TCP/IP
Hi I'm having trouble with a few Imagistics 3512 printers connected to a I series via IP The printers are in the US and the I series is in the UK They print correctly but are plagued with the printer ending abormaly. These then have to be restarted over and over again!! Does any body have a working DEVD that I could compare? The error message is Message ID . . . . . . : CPF3397 Checking the joblog there not much help in their 0 19/02/09 02:12:10.945944 QWPPJLDR QSYS *STMT QWPPJLDR QSYS *STMT From module . . . . . . . . : WPPJLDR From procedure . . . . . . : Socket_Recv Statement . . . . . . . . . : 26 To module . . . . . . . . . : WPPJLDR To procedure . . . . . . . : _C_pep Statement . . . . . . . . . : *N Message . . . . : The session with device xxxxxxx ended abnormally. abnormally. Recovery . . . : Check for problems in the network or at the remote device. Start the printer writer again. If the problem continues, As we have hundreds and hundreds of printers and the problem printers are the same make at different US sites I'm ruling out network problems. OS is V5R3M0 Cume TL08085 I have tried changing the devd *HPPJLDRV to *IBMSNMPDRV and a few other things but not much changed, printers still end. Looked at the time out settings on the printer and these look to be set to 0 DEVD Port number . . . . . . . . . . 9100 Online at IPL . . . . . . . . . *YES Font: Identifier . . . . . . . . . . 11 Point size . . . . . . . . . . *NONE Form feed . . . . . . . . . . . *AUTOCUT Separator drawer . . . . . . . . *FILE Separator program . . . . . . . *NONE Library . . . . . . . . . . . Printer error message . . . . . *INFO Message queue . . . . . . . . . LAXMFD04T2 Library . . . . . . . . . . . QUSRSYS Activation timer . . . . . . . . 170 Inactivity timer . . . . . . . . *SEC15 Line speed . . . . . . . . . . . 19200 Word length . . . . . . . . . . 8 Type of parity . . . . . . . . . *NONE Stop bits . . . . . . . . . . . 1 Host print transform . . . . . . *YES Manufacturer type and model . . *HP5SI Paper source 1 . . . . . . . . . *LETTER Paper source 2 . . . . . . . . . *LETTER Envelope source . . . . . . . . *NUMBER10 ASCII code page 899 support . . *NO Image configuration . . . . . . *NONE Character identifier: Graphic character set . . . . 37 Code page . . . . . . . . . . 37 Remote location: Name or address . . . . . . . 'xx.x.xx.xx' DBCS feature: Device features . . . . . . . *SAME Last code point . . . . . . . User-defined options . . . . . . *SAME + for more values User-defined object: Object . . . . . . . . . . . . *NONE Library . . . . . . . . . . Object type . . . . . . . . . Data transform program . . . . . *NONE Library . . . . . . . . . . . System driver program . . . . . *HPPJLDRV Secure connection . . . . . . . *SAME Validation list . . . . . . . . *SAME Library . . . . . . . . . . . Publishing information: Support duplex . . . . . . . . *UNKNOWN Support color . . . . . . . . *UNKNOWN Pages per minute black . . . . *UNKNOWN Pages per minute color . . . . *UNKNOWN Location . . . . . . . . . . . *BLANK Data streams supported . . . . *UNKNOWN + for more values Text 'description' . . . . . . . 'Imagistics help please

Thanks. We'll let you know when a new response is added.

Hi,

Maybe it’s worth changing the inactivity timer from *SEC15 to *NOMAX

Have you checked WRKPRB to see if you have a problem that you can analyse for one of these printers?

Regards,

Martin Gilbert.

## Discuss This Question: 7 Replies

Thanks. We'll let you know when a new response is added.
• Thanks Martin Nothing in the Work problem for these errors. I have changed the *SEC15 to *NOMAX in the DEVD, no harm in trying this. Will check the overnight logs to see whats occured. Fingers crossed
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• Hi, Are you by any chance the same mellorman from the Bladerunner newsgroup? Regards, Martin Gilbert.
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• Hi there no not the same person, I've just updated profile. Checked the printers joblog and getting CPD337C error, although the printer has not ended overnight which is an improvment. Waiting for the view of the users