Image files on my laptop are getting edited automatically

Tags:
Dropbox
Google Drive
Security
All the image files (.jpg or .png) saved on my computer or Dropbox or Google Drive are getting edited by themselves. By getting edited, I mean at the left bottom corner of each photos a text saying "I am sorry!!!" is appearing. It started few months ago on my old laptop. It only happened with the pictures saved on my Dropbox. I thought it might be some kind of virus and i looked for a solution but didn't find any. I stopped using Dropbox after that. Then when i bought my new laptop, I thought the problem would go away. But it started happening the same with the google drive photos. The same text "I am sorry!!!" started appearing on the photos. I also noticed that, it doesn't just happen once to a single photo. It gets edited multiple times and the text just stacks on top of the old one. Anyone have any idea what this is? I ran antimalware software and anti virus software, but nothing works.
My PC:
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, Intel64 Family 6 Model 142 Stepping 9
Processor Count: 4
RAM: 4012 Mb
Graphics Card: Intel(R) HD Graphics 620, 1024 Mb
Hard Drives: C: 248 GB (192 GB Free); E: 443 GB (124 GB Free); G: 239 GB (127 GB Free);
Motherboard: HP, 832A
Antivirus: Windows Defender, Disabled
 
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This definitely sounds like malware. You should run multiple anti-malware products, including while booted in safe mode. Hitman Pro might be a good option if you haven’t tried it. The next best thing is to do a clean reinstall of your system. Best of luck!

Poked around a bit more and found it may be a piece of ransomware. There is a link here that explains how to remove it. Use at your own risk. You may find other sites with similar tips on this ransomware. 

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  • Subhendu Sen
    Strange thing. While you checked by antivirus, probably someone has got the ID of your Dropbox and trying to make some fun. Though this is just a guess. Please try to remember if you ever shared the credentials with any one.
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  • samiurrahman
    Thank you for your reply. Actually, it's not being done by a person, I think . Because, I changed my Dropbox password straight away when this started happening. And also, it just doesn't happen to Dropbox photos, it happens to the photos saved on my laptop's local drives as well.
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  • Subhendu Sen
    Login to your Dropbox, and check whether any device(s), web sessions, or an app that look unfamiliar or that you are not concerned about. Try to un-link all devices (mobile also) & or third party apps (if any) after that again re-link only the ones that you are needed. Also try to make turning two steps verification. As you said, checked by an antivirus, but which anti virus, is it installed on your system or from external source?
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  • samiurrahman
    I did what you suggested the first time it started happening. I unlinked all my devices and stopped all public sharing. And as I said, it's not just the Dropbox images. Images stored on my local drives are also affected. I tried using malwarebytes, 360 security, Windows Defender and another antimalware software I forgot the name.
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  • Subhendu Sen
    Download MWAV (a free and an emergency antivirus tool & not necessary to install). After download reboot the system in Safe mode. Now after going to Desktop screen, run this tool with all options like all drives, scan & clean and others relevant options. Let it runs full time and it may take a long time. If it shows malware delete or whatever options are there just do it. Again run the same and a Tick mark appears then it makes sure that your system is virus free.
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  • ToddN2000
    Have you tried opening your images with another editor / viewer to see if that same text is appearing? It might be the utility that you are using is corrupted. Try Irfanview or Microsoft Paint for example.
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  • samiurrahman
    It's all the same. :( Doesn't matter what software I use to open the images.
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  • Subhendu Sen
    If the case remains same on your system, is there another PC/laptop that belongs to your friend/relatives? You can try to open the same image(s) on that laptop/PC & check if that happens again.
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  • TheRealRaven
    What program are you using to display images? If no malware is detected by reliable anti-malware products, it might just be an artifact of of the shareware/freeware imaging product. A paid license might make it stop.
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  • ToddN2000
    Raven may have found it. Like he said it may be from the software that created the images. It's like a watermark on some photos that want to protect so nobody steals copyrighted material.. The "I am Sorry" may be showing because the trial period of the software has expired.

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