Illustrator can’t save .ai files

15 pts.
Tags:
adobe illustrator
FILE ERROR

My Adobe Illustrator program will not let me save files as .ai (Illustrator) files. I get an "unknown error" message every time that I try to save that way.

Help?

1

Answer Wiki

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For Windows can be applied next source and guide below:

http://www.filerepairforum.com/forum/adobe/adobe-aa/illustrator/383-%E2%80%8Bcorrupted-fonts-in-illustrator-file-urgent-help-need

Option 1

Save your work and close Illustrator. Double click on My Computer on your desktop and open C:>Documents and Settings > User >Application Data > Adobe > Adobe Illustrator CS2, CS3 or CS4 Settings. In this folder trash the file named AIPrefs. Empty the trash.

Restart Illustrator. Reset any custom preferences and close Illustrator. The preferences file should be recreated.

Option 2

Hold down Shift + Control + Alt when opening the program.

If you get a dialog asking if you want to delete the settings folder, select, “yes.”

Restart Illustrator. Reset any custom preferences and close Illustrator. The preferences file should be recreated.

Option 3

In some versions of Illustrator, choosing a custom workspace you have saved under Window>Workspace will reset the program preferences. In some versions you can select Default or Basic. Even saving a new Workspace will reset the preferences.

Important note for Windows users

If you have problems finding the AIPrefs file, do an Advanced Options search for AIPrefs with the “Search hidden files and folders” option checked. Trash the AIPrefs it locates.

Discuss This Question: 2  Replies

 
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  • Subhendu Sen
    To get good reply, please mention OS and illustrator version here. There are several causes may occur from version to version and OS related.
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  • vdevos32
    Thank you guntherbach your tips helped, problem solved! Best Regards!
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