Tom, Thanks, this is old hat here. I am sure we could switch it.
Wilson, correct in a sense. That is the voice line for IBM-SERV (800-426-7378) and the software line.
Where is the number that the system dials automatically to scream help?
In the controller description I have SST9:18005252834 which we need to send it out though your phone switch with 9: in front of it to dial 9 and then pause first. This is on the controller description for for QESCTL
Hope this is what you are looking for but I agree, use the internet connection for faster access. both options are available to you still.
Lovemyi
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