i need to talk to someone at ITunes

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a charge of $11.19 every month
i would like to know what i'm charged $11.19 for every month

Why is nobody answering me? willyandellie@gmail.com Ph. 204 801 3420

HELP!!!!!!!
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  • TheRealRaven
    Since this site has no connection with iTunes, we have no way to know why no one answers nor why you're being charged anything by anyone.

    You might do better by posting at an actual iTunes support site such as one of the iTunes Support Communities.
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  • ToddN2000
    have you tried cancelling your account? Did you turn off the auto renewal?

    1. Open iTunes and select Store > Sign In.
    2. Enter your Apple ID info.
    3. Click Store > View My Account.
    4. Scroll down and find Settings section.
    5. You will see Subscriptions option, click Manage.
    6. Click on the subscription that you want to cancel.
    7. Select the Off button to turn off Auto-Renewal.
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  • ToddN2000
    Forgot to as, what type of device is this for, a iPhone or PC ?

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  • ToddN2000
    Another option would be to remove your credit card information under the payment method.

    Once signed in, go to the Store menu, then choose View my Apple ID. You may be prompted to enter your password. In the Apple ID Summary, click the Edit link (it's located to the right of Payment Type). In the Edit Payment Information screen, instead of choosing a credit card, click None
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