I just need to know what’s the problem

15 pts.
Tags:
lcd
So I have a Samung galaxy J7 pro. The lcd screen broke so I decided to experiment with it. I bought a genetic screen and decided to install it myself. Everything was going great until I tried the new one. When I connected the screen into the phone, the screen is still black. What's the problem? Do I need to connect something else or might the screen be unusable?
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Tough to tell. It could be a defective screen or still have a compatibility issue. Check out some of the You Tube videos on the screen replacement process. Maybe you forgot a step. 

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  • TheRealRaven
    It could either be something else or the new screen might be unusable. It's practically impossible to diagnose electronic issues through an Internet forum.
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  • Subhendu Sen
    Most probably the screen might have problem. As this is a hardware part, something good is heard to tell from this side.
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  • sal181453
    Thanks!
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  • Subhendu Sen
    Moreover, you can contact Samsung's Customer Care Service or use their Help Line for more help. Please link here for Samsung support, https://www.samsung.com/us/support/mobile/phones
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  • Bhavitratech
    The new screen might have compatibility issue. Check the part number.

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