HP Windows 10 laptop will not boot up

1143015 pts.
Tags:
HP
Windows 10
So here's a question that's probably been asked a million times before. My HP laptop (ProBook) has suddently stopped starting up. When I try to boot up, it just gets to the HP logo and stops. It's running on Windows 10. What can I do?
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You can try booting your system in safe mode ans see if it comes up. If it does you might be able to go back to a restore point and recover any bad updates that may have been applied. If the system will not boot in safe mode there is another option where you might be able to boot from external media if you have created a recovery disk.

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  • Subhendu Sen
    You said the Laptop starts and stops when gets HP logo. When the Laptop boots, is there a blue 'Choose an option' screen appears? Hopefully yes, if yes, there is a hope. On the Choose an option window, click Troubleshoot. Click Refresh your PC (this feature to reinstall Windows without affecting personal files/apps/or many settings).
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