HP M402 not printing copies

85 pts.
Tags:
AS 400
HP
HP printers
We had an HP 4014 that worked great connected to the AS/400. Now the M402 we used to replace it. May or probably not print the correct number of copies.

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  • Subhendu Sen
    Is there any error? Who did configure the printer with your system, either vendor's representative/by you people? You can connect the printer with another computer separately and check if that works. After setting it up, have you taken a test page to check the same?
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  • ToddN2000
    Has anything changed on the AS/400 job wise? Do you still see multiple number copies listed in the OUTQ? How is the new printer configured and what drivers is it set to use?
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  • Splat
    Have you looked at IBM's Information on Printers from HP?
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  • wadeknopf
    Tried changing DEVOPT no changes. Tried different print drivers HP5, HP6,and HP5SI. Same problem. PCL 5 and 6 enabled on printer.
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  • Splat
    What values are set for MFRTYPMDL and SYSDRVPGM in the device description?
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  • wadeknopf
    Tried HP5, HP5si and HP6. Not sure the meaning of SYSDRVPGM?
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  • Splat
    Look for the keyword SYSDRVPGM in the WRKDEVD command )(F9 is your friend here). There are, I believe (I'm not at a place where I can double check this), two options for HP devices (*HPPJLDRV or something similar & another).
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  • ToddN2000
    You can check this link out as well. List a lot of printer models. I was curious as to Splats comment so I poked around a bit. Did not see another HP driver listed.
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  • Splat
    ToddN2000, you're right, there's only one HP system driver program. I was thinking there was another for HP colour printers but that's not the case.
    Still, if MFRTYPMDL is an HP device I'd recommend trying the *HPPJLDRV.
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  • ToddN2000
    We have a bunch of HP printers attached to our i-series and they use the *HPPJLDRV with no problem. Does the printer print ok or is it just not printing the correct number of copies?
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  • wadeknopf
    it is sporadic It may go a day printing correct. Then this morning It printed a copy and the others followed 10 minutes later. Could not find HPPJLDRV Under MFRTYPMDL.
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  • wadeknopf
    Should have mentioned this is IP connected. No vary on or vary off.
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  • Splat
    *HPPJLDRV is a parameter for SYSDRVPGM, not MFRTYPMDL.
    Did you create the device as a remote output queue or as a LAN attached printer?
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  • wadeknopf
    Remote Out queue.
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  • wadeknopf
    I can't find SYSDRVPGM any where.
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  • Splat
    If it's created as a remote output queue, SYSDRVPGM isn't an available parameter.

    You might try MFRTYPMDL(*HP4000) - that seems to cover a good number of HP printers.




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  • Splat
    Don't know if it's of any use but I stumbled across this while looking for information about remote output queues: https://www.youtube.com/channel/UC0xvfcWKWDTMb4fzwe8odYA
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  • wadeknopf
    I have tried the HP4000 still no go.
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  • WoodEngineer
    This from IBM may help:
    Destination options (DESTOPT) 
    Specifies destination-dependent options. Typically, this is set to 'XAIX' (all uppercase) when running V4R4M0 (R440) OS/400 or higher, or set to 'XAUTOQ XAIX' (all uppercase) when running .V4R3M0 (R430) OS/400 or lower. 

    The XAIX value specifies that the remote writer is to send the spooled file to the printer multiple times if the number of copies is greater than 1.
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  • wadeknopf
    We are running V5R4MO and I have both DESTOPT options on the Queue. 
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