Issue: When sorting email messages using FROM field, emails from Jane Doe appear with multiple display names. For example:
FROM field = Jane
Email address in email header = Jane [email@example.com]
FROM field = firstname.lastname@example.org
Even though Jane appears in my Outlook Contacts as:
Full name: Jane Doe
File as: Doe, Jane
Email address: email@example.com
Display name as: Jane Doe
Can I sort them by email address and not display name? Currently I have to look through the emails FROM "Jane" then scroll down past some other names and look through a second group of emails FROM "firstname.lastname@example.org" Can Outlook group them both together since they come from the same email address?
Software/Hardware used: Windows XP Professional, MS Office Professional Edition 2003
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