how to set incoming mail protocol if the mail server is Exchange Server……….

265 pts.
Error 0x800CCC0F
Exchange Server
Mail servers
Microsoft Outlook
Microsoft Outlook 2003
Hi My mail server is Exchange Server and I set Microsoft outlook(2003) for clients to use of exchange server for send and recive emails. First of all I don't know with which protocol the emails was recieved!!!???I know the sending protocol is SMTP and I defined a connector for it in my Exchange server. For every users I enabled pop3 and Imap4 protocol of exchange setting in ADUC. but when I add for user in control panel->mail->new mail account that use of pop3 or imap and test the account setting it can't log onto incomming mail server(my exchange server)!!!! but it can send a test email!!! if I add a new acount in outlook express and set my mail server for incoming and outgoing server and set my account(that defined in ADUC and has a mailbox in exchange and enable pop3 and imap for it) it get the below error message: " Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: '', Server: '', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F " Could you please help me!!?? thank you. --- Regards Mahnaz

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1. Open the Control Panel. Depending on your configuration, you must now perform one of two possible steps:

1a. If you are using the Category View, select User Accounts.

1b. Select Mail. This opens the Mail Setup – Outlook window.

1c. If you are using the Classic View, select Mail. This opens the Mail Setup – Outlook window.

NOTE: If you do not find a Mail icon in your Control Panel, you need to open Outlook. This will put you in the Add Account wizard in step 3 below.

Go to step 3 and continue the setup process.

2. You should now see a Mail Setup – Outlook window.

IMPORTANT: You must create a new profile to create an exchange account. If you attempt to create an Exchange account in your existing profile, new messages will not be processed correctly.

To create a new profile:

2a. In the Mail Setup – Outlook window, click Show Profiles.

2b. Click Add.

2c. Give your new profie a name (i.e. Exchange) and click OK.

2d. The E-mail Accounts Wizard should open. But, if for any reason it does not, select the option for E-mail Accounts, then click Next.

3. The E-mail Accounts Wizard is now open. Select the option Add a new e-mail account, then click Next.

4. Select Microsoft Exchange Server, then click Next.

5. At this point, you are prompted to enter your Exchange server settings.

– In the blank labeled Microsoft Exchange Server, type your server name.

– As a User Name, enter your User ID. Click Check Name so that Exchange can locate your user information on the server.

– Be sure the option labeled Use Cached Exchange Mode is selected. Click Next.

6. An Outlook dialog box concerning the default delivery location will open. Make sure that the configuration is set to “Mailbox – (Your ID)” instead of Personal Folders, as having your e-mail sent to Personal Folders will pull the messages off of the Exchange Server and store them locally. Click Finish to continue.

7. Click Finish to complete the E-mail Accounts Wizard.

8. Open Outlook 2003 and click Mail in the navigation pane. Make sure your account appears in the mail folders list.

9. If you have multiple Outlook profiles, consider setting the one with your Exchange account to be the default. To do this:

9a. Go back to the Control Panel.

9b. Either go to User Accounts>>Mail or click Mail, depending on your configuration.

9c. Click Show Profiles to open the Mail dialog box.

9d. In the dropdown menu at the bottom of the dialog box, select your Exchange profile and choose the Always Use This Profile option. Doing so will automatically load your Exchange profile when Outlook is opened. Click OK to save your changes.

Discuss This Question: 2  Replies

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  • Technochic
    Can you please tell us what version of exchange you are using? Also, is POP3 enabled on your exchange server? It is disabled by default for exchange 2007 for instance so it would help to know your exchange version. Thanks.
    57,010 pointsBadges:
  • Technochic
    I don't think he was asking how to set this up as a mapi client. I believe Alivani is asking how to set up pop3 clients, correct?
    57,010 pointsBadges:

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