1. Open the Control Panel. Depending on your configuration, you must now perform one of two possible steps:
1a. If you are using the Category View, select User Accounts.
1b. Select Mail. This opens the Mail Setup – Outlook window.
1c. If you are using the Classic View, select Mail. This opens the Mail Setup – Outlook window.
NOTE: If you do not find a Mail icon in your Control Panel, you need to open Outlook. This will put you in the Add Account wizard in step 3 below.
Go to step 3 and continue the setup process.
2. You should now see a Mail Setup – Outlook window.
IMPORTANT: You must create a new profile to create an exchange account. If you attempt to create an Exchange account in your existing profile, new messages will not be processed correctly.
To create a new profile:
2a. In the Mail Setup – Outlook window, click Show Profiles.
2b. Click Add.
2c. Give your new profie a name (i.e. Exchange) and click OK.
2d. The E-mail Accounts Wizard should open. But, if for any reason it does not, select the option for E-mail Accounts, then click Next.
3. The E-mail Accounts Wizard is now open. Select the option Add a new e-mail account, then click Next.
4. Select Microsoft Exchange Server, then click Next.
5. At this point, you are prompted to enter your Exchange server settings.
– In the blank labeled Microsoft Exchange Server, type your server name.
– As a User Name, enter your User ID. Click Check Name so that Exchange can locate your user information on the server.
– Be sure the option labeled Use Cached Exchange Mode is selected. Click Next.
6. An Outlook dialog box concerning the default delivery location will open. Make sure that the configuration is set to “Mailbox – (Your ID)” instead of Personal Folders, as having your e-mail sent to Personal Folders will pull the messages off of the Exchange Server and store them locally. Click Finish to continue.
7. Click Finish to complete the E-mail Accounts Wizard.
8. Open Outlook 2003 and click Mail in the navigation pane. Make sure your account appears in the mail folders list.
9. If you have multiple Outlook profiles, consider setting the one with your Exchange account to be the default. To do this:
9a. Go back to the Control Panel.
9b. Either go to User Accounts>>Mail or click Mail, depending on your configuration.
9c. Click Show Profiles to open the Mail dialog box.
9d. In the dropdown menu at the bottom of the dialog box, select your Exchange profile and choose the Always Use This Profile option. Doing so will automatically load your Exchange profile when Outlook is opened. Click OK to save your changes.