How to remove spyware

Tags:
Hacking
Security
Spyware
Hello, I recently had somebody tracking me with apparently spyware. I don't understand a lot of this technology and I need some help trying to get it off. Please explain to me what I need to do. I need help please. Thank you!


Software/Hardware used:
Hotword spyware
1

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if you do not know what you are shutting down in Windows services and  process from the task manager you could make you computer stop working until you reboot. The virus / malware will still be there. You are better of using any one of the programs mentioned above

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  • Subhendu Sen
    What OS is there. Is it a laptop/ desktop or any handheld devices like mobile/ tab etc. How did you know that someone/ somebody is/are tracking you. Is there any abnormal symptom of your device. Please come back with more details. 
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  • ToddN2000
    There are a lot of free programs and apps for removing them AVG antivirus has one for PC and one for mobile. If you let us know what type of device we can recommend something more specific. Foe me on my pc I run Spybot Search and Destroy, Malwarebytes and AVG.
    If this issue is on a pc, are you running a firewall program like Windows or Zone Alarm?
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  • 21mistynicole
    Thank u for your reply I'll definitely try this. I use a phone boost mobile huawei... probably not to common but is a smartphone he uses either laptop or Samsung start phone 
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  • ToddN2000
    What made you think you were being tracked? If you could provide some details there may be other ways of tracking beside a virus. They might just being using the devices GPS or using an app like the ones that help you find a lost phone. Those apps are not necessarily a virus or spyware.
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  • 21mistynicole
    Well it was a boyfriend that went overboard. He kept changing my settings and things that led me to believe that he was tracking me and thru certain settings and as I read in and learn more I think it was thru Google books. I could be totally wrong on how he actually is doing it. But is driving me crazy no matter how many times I change my password how many times I get different types of things that take it away it still seems to be there either he's that good or I'm not doing it right? What types of details do you need and thank you!!
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  • 21mistynicole
    I also find the word hotword in his Google searches all the time
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  • ToddN2000
    I'd try a virus scan first off. He may have installed a key-logger app. This could then send he an e-mail of everything you type, including new passwords. It's a pain. Is it just your phone you are suspicious of? If you have access to a clean PC or even a friends PC, log into your accounts there and change the passwords. That should keep him out if you do have a key-logger. Then after you run the scan on your phone you should be safe to use your accounts again on the phone.
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  • 21mistynicole
    Sounds like exactly what he did! I appreciate your help thanks so much for your reply!
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  • ToddN2000
    No problem. Glad to help. If you have any further problems report back and we can see what we can come up with to help you out.
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  • Subhendu Sen
    One more thing is that, in general, an android smart phone does not need any anti virus, as this is based on Linux, it has built-in mechanism that is enough to protect from virus. But some windows phone may require anti virus. 
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  • Genderhayes
    Scan your computer trying windows into safe mode
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  • JustinWilson07
    Chances are that you might have downloaded some program, which might have invited the the malware and that is why your PC has got infected.
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  • Genderhayes
    Microsoft Mailware protection engine scanning detecting removing threats
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  • Subhendu Sen
    If this is the case of desktop / laptop, try using MWAV, this is so good to scan/ clean viruses.
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  • david2009
    Check the window processes and services.
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