How to recover Office 365 Word document

1083235 pts.
Tags:
Microsoft Word
Office 365
In Office 365, I was literally in the middle of editing a Microsoft Word file when a popup said it was closing the document (I must have hit something on my keyboard) and then it went through without saving anything that I did. I lost all of my work. Could I somehow recover it? I feel like it's somewhere on my Mac. I can't find it at all.

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Try this

  • On the File menu, click Open, and then click Recent Documents.
  • Scroll to the end of all recent documents, and then click Recover Unsaved Documents.
  • If you find the Word document that you are looking for, double-click it to open it.
  • Save it immediately.

Discuss This Question: 3  Replies

 
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  • Subhendu Sen
    The Mac OS system creates temporary files within the temporary folder. There is possibility that, if the unsaved file is there, where your lost document has ended up. In order to find this folder, you can try this, click Applications > Utilities > Terminal. Now here type as, open $TMPDIR. Next it opens TMP/Temp folder. Next look for 'Temporaryitems', if it is there, you can find it.
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  • Subhendu Sen
    One more thing you can try, go to Finder > Go & then in Folder just type as, ~/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery There is a good chance that the unsaved/lost document may be here.

    Found a good article from Microsoft and this is described on Mac: https://support.office.com/en-gb/article/recover-files-in-office-for-mac-6c6425b1-6559-4bbf-8f80-4f038402ff02

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  • bhannah
    There is a free utility that I use called Recuva. It is from Piriform. Here is the link for it: http://www.ccleaner.com/recuva/download.
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