For non-LPAR systems:

To obtain a Rack Config and email it:

1. signon to the iSeries with an appropriate userid
2. on a command line perform command STRSST
3. Select option 1 Start a service tool
4. Select option 7 Hardware service manager
5. F6 to Print Configuration
6. Take the defaults on Print Format Options (use 132 columns).  Do not print it.
7. Email the Rack Config listing as described in the section below titled “To email listings from an iSeries Output Queue”.

For eServer iSeries (non-i5) LPAR systems:

To obtain LPAR Resources Listing on an iSeries:

1. in the primary partition signon to the iSeries with an appropriate userid
2. on a command line perform command STRSST
3. Select option 5 Work with partitions
4. Select option 1 Display partition information
5. Select option 5 Display system I/O resources
6. At the Level of detail to display field, type *ALL to set the level of detail to ALL.
7. F6 to print the system resources (use 132 columns).  Do not print it.
8. Email the LPAR listing as described in the section below titled “To email listings from an iSeries Output Queue”.

For eServer i5 LPAR systems:

For i5 LPAR systems, the procedure is more complex.  Some information is obtained from each i5/OS partition and some information is obtained on the HMC.  Please provide all of the information.

A. For each i5/OS partition obtain a Rack Config listing:

1. signon to each i5/OS partition with an appropriate userid
2. on a command line perform command STRSST
3. Select option 1 Start a service tool
4. Select option 7 Hardware service manager
5. F6 to Print Configuration
6. Take the defaults on Print Format Options (use 132 columns).  Do not print it.
7. Email the Rack Config listing from each partition as described in the section below titled “To email listings from an iSeries Output Queue”.
8. Repeat for each i5/OS partition.

You will need to identify each file for each partition.  You may want to rename the files to match the partition names.

B. From the HMC obtain the I/O partition information:

The detailed instructions for step B are described in the section titled “Customer Rack Retrieval process thru the HMC”.  The process is outlined here and assumes you already have PuTTY installed on your PC:

1. All partitions must be active in order to obtain complete information.
2. using PuTTY from a PC attached to the LAN with the HMC, signon to the HMC with the ‘hscroot’ or another authorized profile.
3. Enter the following command into the HMC (Substitute your managed system name. If the name has embedded blanks, then enclose it in “quotes”):lshwres -m <managed system> -r io –rsubtype slot -F unit_phys_loc,bus_id,phys_loc,lpar_name,description,vpd_type,lpar_id –header
4. To copy the results out of PuTTY, click on the top left and select copy all to clipboard.
5. Paste the results into a text document (using Word, WordPad, Notepad, etc.).
6. Be sure to save the document as a “plain text” document with the file .txt extension.
7. Along with the Rack Config listings from step A, email this text document to your IBM Business Partner or IBM representative.

To email listings from an iSeries Output Queue:

These steps need to be done on a PC attached to the iSeries.

1. Obtain the listing on the iSeries as instructed.  Do not print the listing, leave it in the output queue.
2. Open Windows Explorer and locate a folder to place the listing in.
3. Start iSeries Navigator.
4. If necessary, move the iSeries Navigator or Windows Explorer windows so both can be seen at the same time.
5. On the iSeries Navigator window, click on the plus (+) sign beside the system name.
6. Then click on the (+) sign beside Basic Operations
7. Single click on Printer Output
8. In the right panel find the listing.
9. Drag the listing by holding down the left mouse button from the output queue to the folder in Windows Explorer where the listing is to be placed and drop it in that folder.
10. email the listing text file that was placed in the Windows Explorer folder to your IBM Business Partner or IBM representative.  Be sure to leave the document as a “plain text” document with extension .txt.