AndyPA Jul 22, 2010   3:28 AM GMT

Thanks Cme. I had actually solved this myself before your kind answer. Let me elaborate for others below. Problem: Name/Label/Description (one or maybe all) were enclosed in quotation marks. Upon save, the CCME GUI did not appear and only "View window" appeared at top left of screen. Fix: Logged into CME via telnet session. For beginners, hit Windows button and R ('run'), type 'cmd', and once there type 'telnet 10.0.0.100' where IP address is the specific IP for your CME. Type in password. If you do not know the ephone number you need to be dealing with, type: CME_YourCME#show telephony-service ephone Look down the list and using the MAC address, identify the ephone you need to change. To remove the double quote marks (e.g. for ephone 12): CME_YourCME#configure terminal CME_YourCME(config)#ephone-dn 12 CME_YourCME(config-ephone-dn)#name Foo CME_YourCME(config-ephone-dn)#label Foo CME_YourCME(config-ephone-dn)#description Foo CME_YourCME(config-ephone-dn)#end And that was it. Restart the phone either via the telnet session or by pulling the cable out on the phone itself. Logged into the CME via the Call Manager GUI as if nothing had ever happened. Phew!

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