Hi,
I'm using Outlook 2007 to access my Gmail account via IMAP. Recently I began to experience a strange problem. Actually, I think it's a feature which I must have inadvertently enabled, but I can't figure out how to undo it.
Here is the situation: Whenever I click on an e-mail which hasn't been downloaded or I move around in a folder with up and down arrow keys and select an e-mail which hasn't been downloaded, i.e., whenever the selection changes and an e-mail that hasn't been downloaded yet is selected in any way, that e-mail is downloaded automatically (the little icon in the "Header Status" column disappears.) BTW, I'm not using reading panes at all. So it's just (from left to right) navigation pane, e-mails in the selected folder and to-do pane.
This is most disturbing when I select the Spam folder in Gmail. Here is what happens:
- The first mail in Spam folder is selected, and is downloaded automatically.
- That e-mail is tagged as spam by Outlook and moved into Junk E- mail folder which has been created automatically by Outlook when I first created the Gmail IMAP account.
- Then the selection changes again, the next e-mail is in Spam folder is selected, and is downloaded automatically.
- That e-mail is tagged as spam by Outlook, too, and moved into Outlook's Junk E-mail folder.
This goes on like this until each and every mail in Gmail Spam folder is moved to Outlook's Junk E-mail folder! Of course, I could turn spam filtering off, but that doesn't prevent automatic download of IMAP e- mails when I click on them; that's what I am really after. Besides I have other accounts set up, so I need spam filtering for them.
I have exactly the same setup on another machine (Accessing Gmail using Outlook 2007 via IMAP), and what I described above doesn't happen there. This is why I think it's a feature of Outlook 2007, but I cannot figure out how I enabled it, nor how to undo it.
Some more info:
- I did the same setup in another account to see if this "problem" occurs because of a per-user setting or not, but the result was the same. Outlook 2007 behaves the same way in all accounts.
- I'm quite sure that this wasn't happening when I first installed Outlook 2007 on this computer.
- I mentioned another machine not having the same "problem". It is Vista, and the problematic machine is Windows XP SP2. So does Outlook 2007 behave differently under Visa and XP? I doubt that, but all the evidence leads to that so far!
Could someone please help me?
Best regards,
Ertugrul Gokcen.
ok, I understand the issue.... Just follow these steps
Tools->Options->Others->Reading Pane
Just uncheck the "Mark Item as read when selection changes"
Enjoy
Srini
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