I belonged to an ISP from pakistan, since we have installed PON network, users are complaining too much about latency as we have also notice that simple fiber network (1310-1550) is much better than PON network. Can anyone suggest me about how can we optimize latency over PON network as we are not exceeding our range which is 20 KM our network is spreading in 10 km area but we are still facing delay in latency? I will be very grateful if any can help me.
Normal gateway response: 20ms in PON
1ms in Normal (between Switch and media converter.)