Having trouble w/ my AVG virus security protection

Tags:
Antivirus
AVG
Security
I installed my AVG antivirus security protection on my Toshiba Satellite L455 laptop on November 7,2015 & expires on November 7,2016. I t was working fine until now I uninstall and reinstalled & there's no active components. I do have the same antivirus security protection on my desktop computer it's working fine I just can't understand why my antivirus is not working on my laptop but it's working on my desktop. I tried to figure it out for the last 2 days but no luck. Can you help me with this Thanks!!
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  • TheRealRaven
    For any installed product, you should first try the Support contacts for that product. In the case of AVG, that would be pages found through this link: AVG Home Support

    If official support for a product can't or won't help, then a site like this one here might have suggestions. But it's unlikely that you can get help here that is as good as official product support.
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  • Subhendu Sen
    Is it one year subscription based or free one year service! Have you registered it with when you installed it second time. After installed, have you scanned and updated the same.
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  • Snowbunny09
    Yes, It's a 1 yr protection I bought it @ Best Buy in Salem,NH 1 yr ago & i tried to re-register the 2nd time after I re-installed it it's telling me that "Your AVG Sales Number has already been registered in our database" have tried so many times to scan the 2nd time it won't let me to scan the computer after it's been installed. I went into the control panel saying that avg is turned off & I tried to turn it back on it won't let me.turn it on what gives? I tried to uninstall it again the 3rd time won't let me uninstall it either. Do I have get another antivirus protection? It was working fine all this time until now
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  • Subhendu Sen
    "Yes, It's a 1 yr protection I bought it @ Best Buy in Salem,NH 1 yr ago", it meant that, you purchased with one year protection plan and now it is one year over as you bought one year ago. So, buy another one year plan and thus it may work. If you do not want to expense more, no problem, download avast anti virus free and install it with updated patch, then make a free registration with valid email id. It will work fine as it works on my pc now.
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  • TheRealRaven
    Since it's not been a year, the license should still be good. Contacting AVG Support is your only good choice.
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  • ToddN2000
    Why did you have to reinstall it? Is this the same software trying to be used on 2 machines? It may only work on one. You may need to get a second license to use on multiple machines.
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