Firefox displayed virus warning message

1149570 pts.
Tags:
Firefox
Security
I recently downloaded a zip file from a website I use all of the time in Firefox. But I got this error message: This file contains a virus or malware. But there's no virus in this file. Why am I getting this message? Is there any way I can show details about the virus? Thanks!
1

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Thanks. We'll let you know when a new response is added.

How do you know there’s no virus? Have you scanned it yourself or, ideally, uploaded it to virustotal.com or hybrid-analysis.com for review? Those would be great places to start.

Discuss This Question: 4  Replies

 
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  • Subhendu Sen
    How are you sure that, there is no virus in this file? Have you checked that file? Other than Firefox, have you tried to download using other browsers like IE/Chrome/Safari? After showing the warning, is FF shown any other message? If yes, you can see there are three buttons like Allow Download/Remove file/Cancel, now you can select Allow download button to try the same. But it is always in risk. However, if you are successful to download the file, must check with a good anti virus or installed anti virus on your system.
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  • ToddN2000
    Starting to dislike FF myself now. Was having some issues. Complete uninstall and reinstall of FF version 55 on a Win10 machine. They have tightened up security recently and I cannot even get to some sites anymore because of a "connection is not secure" error. A site like MLB.COM is having certificate issues? I would not be surprised if it id just a misleading error but then again it may be valid. Try scanning the zip file with a good AV program.
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  • Subhendu Sen
    If you still getting this warning, for this particular download, you can try either Internet Explorer/Safari.
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  • ToddN2000
    It may not be your browser. If you run a separate antivirus program, what is it? My issue turned out to be my firewall program ZoneAlarm. I turned widows firewall back on after removing ZoneAlarm and my problems gone. I think that there is more browser security conflicting with other software you may already have installed.
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