FAQ file format

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File formats
If you had to add a downloadable FAQ, which file format would be best to use and why?
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It depends on the content of your FAQ. From what I have seen PDF seems to be the most common format as it will allow images where as a normal text document will not. Another issue with plain text is formatting your information. It also looks less professional so if company image is a concern I’d stay away from plain text format. The other option is as a Word document but there not everyone has Microsoft Office.

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  • Subhendu Sen
    Most popular file type is .swf/ .pdf. Other format is there, but it is better to consider any one for better enhancement and wide range of use.
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