External hard drive issue: Corrupt video file

30 pts.
Tags:
Hard drives
Video files
I had a corrupt video file on my external hard drive. I deleted it and put a non-corrupt version of the same video file on the external hard drive but it seems to be remembering the same problems as the old video. Any ideas how I can fix this?
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  • Harisheldon

    A couple of questions first:

    1. What is the error code, or, what exactly is it saying.

    2. Have you tried playing the video first from your computer before moving it to the external drive.

    3. Instead of moving it to the exact same location, move it to another folder and see the results.

    Let us know what the outcome was. Good luck.

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  • Subhendu Sen
    More over, you can try with VLC player, which has built-in repair mechanism which can work sometimes.
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  • markdaly
    Thanks for the replies guys. its not actually a problem with the video file its a problem with the external hard drive I think. I have played the video in VLC player on my computer and its fine. The problem seems to be when I plug the external hard drive into my Western Digital media player and try to watch the video on my TV. do you think the WD media player in somehow remembering the old corrupt video file?
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  • markdaly
    Also the old video file was 1.09gb in size and the new one is 787mb but when looking at the new video on the WD media player it still read 1.09gb so maybe it is the media player. What do you think?
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  • Harisheldon
    I see where you are going with this. You need a device that can play the video on your tv from the hard drive. I usually use my PS4, that is connected to my network, which has my cloud device connected to it to watch my movies.
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  • ToddN2000
    What format is the video in? It may be the WD player is missing the proper video codec to play that format.
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  • Subhendu Sen
    You can try with VLC media player or if you are using windows media player (default) then download/ install klite codec pack.
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  • ToddN2000
    From what I have read it supports these formats: MKV, MP4, XVID, AVI, WMV, and MOV. Make sure your file is on of these. Another thought is about the player itself. Does it have any internal storage itself? It may be it copies a video internally for performance. You replaced it on the external drive but if the corrupt file is still stored internally on the player that may be your issue.. I'm just guessing at this point.
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