The query is not completed. Is it your office/for a personal use. What errors shown there? Is there any antivirus program, check if that prevents to execute them. Also check firewall settings. Probably, the EXE corrupted/damaged or not compatible to run on the OS (assuming it is windows). Also check either is it 32-bit or 64-bit processor.
Personal use. No error message. File does not open. Scanned with anti-virus program. OK - Windows 10 & 64-bit processor. Don't know what the firewall settings should be.
If possible, run this same file on another laptop/PC and check if it works. Also if that EXE file doesn't require internet connection during executing, you can try to run in safe mode.
I called the source where I downloaded the file and they did something on their end and the file opened and was installed. Thank you all for your help. Carl.
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