Exchange/POP 3 service fails to start

KillerX

pts.

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Management

Microsoft Exchange

Microsoft Windows

Security

Servers

SQL Server

I have server 2003 and exchange 2003 running. I have a user that requires pop3 for mail. When I reboot the server, I get a warning that ? An error occurred while starting the Microsoft Exchange POP3 Service: server instance number 1 failed to start with error 0x80040a01 When checking the services, it shows the service is running. But if I go into Exchange System Manager, and check the Protocols running, the pop 3 shows as not running. I can select it and tell it to start and it has no problem starting up at this point. Any ideas on why it won?t start on its own?

Asked: February 9, 2006 3:37 PM Last updated: January 20, 2010 7:28 AM

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Last updated: February 11, 2006 12:28 PM GMT

MgmtRisk0 pts.
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- MgmtRisk0 pts.

Thanks. We'll let you know when a new response is added.

tow basic questions for clarification –
For services, is the Pop3 service set to automatic under “Startup Type”?
If you go to Pop3 service properties, and click on the dependencies, what is the status of any services listed under “This service depends on the following system components”? Are they also set to automatic?
I am not an Exchange person, just asking these questions to clarify any problems you might be experiencing.

Discuss This Question: 1 Reply

Stevesz Feb 11, 2006 12:32 AM GMT

Do you have any event ID's matching up to the error? A quick Google shows refererneces to system attendent, but none to POP3 services. I've not had this happen to me, so I can't offer any assistance off the top of my head. However, you might want to up the diagnostics logging on the POP3 service. Steve

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