Exchange and Outlook Question

15 pts.
Microsoft Exchange
Here is my setup. Due to space restraint in our Exchange Server 5.5, we have configured Outlook to delivery new inbound email to the user's pst file residing in the local computer. One of our user is on leave, but she use OWA to access her new emails. She can only see emails in OWA that have not been delivered to her pst file in her local machine. She wanted us to move/forward previous emails located in her pst file to her inbox so that she can view them in OWA. Is there any other way for me to do this without asking for her network password, launching her outlook and dragging the required emails to her inbox and closing Outlook right away so that it will not delivery the newly dragged emails back to her pst file. I appreciate your help.

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Go to the Exchange system adminstrator.
Assign your user object as system admin.

Go to her desktop.
Create profile in OL for her account using your credentials.
Open outlook and then open her PST.
Import the PST.

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  • Aalborz43
    1- Add your account to have permission on her mailbox in EXCH Administrator. 2-Go to Control Panel/Mail on her machine. 3-Open up her profile and change delivery to her Inbox instead of Personal Folders (.pst) file. 4-Fire up Outlook and copy or move the old emails from .pst file to her Inbox. 5-Close Outlook and repeat step 2. 6- Open up her profile and change delivery back to Personal Folders.
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  • Petroleumman
    Hello, If I'm reading this correctly, you've set Outlook to download messages from the Exchange server and place them into a locally stored .PST file. If this is the case your user will not be able to view any messages stored on her local machine. OWA does not create it's views from within the Outlook client persay, but rather from the Exchange server store using IIS. Therefore items that are not contained within that store will not be accessible using OWA. Your best bet would be to set up this users Outlook profile to use the Exchange server. This will allow her to keep all of her messages (new and previously viewed)on the server which will give her access via OWA. When she returns from leave you can revert her profile back to the way you have it now and move her messages off of the server to a .PST file. Good luck!
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  • Tipouf
    Hi, another way is to configure Exchange/Outlook with secure POP3 client and, in the account properties, let a copy on the server. She can read all mails using OWA and download a copy of them in her PST file as necessary.
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