ESN from my Toshiba TV

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I am trying to activate my Netflix and it is saying that the ESN from my TV is not valid
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  • ToddN2000
    What model TV do yo have? Some cable companies like Comcast/Xfinity have a Netflix app already built into their service. I have Netflix on may laptop as well and have never had to deal with the ESN..Have you been able to access Netflix from another device? What Netflix plan do you have? The number of devices you can use varies by plan.

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  • Geraldine01
    I have a Toshiba TV.  It is connected to WiFi.  I haven't tried to access Netflix from anywhere else. I can use 3 devices.
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  • ToddN2000
    Check out the Netflix help page on issues connecting Toshiba TV's and BluRay players. They can be a bit finicky. 
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  • Subhendu Sen
    Generally, Netflix identifies device by using its Electronic Serial Number, which is assigned by the device manufacturer.
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  • Subhendu Sen

    You can raise your issue with Sony support. After that, they can provide their technical team to resolve this issue.

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