Error Message when sending Outlook contact list

Justme1

5 pts.

Tags:

Microsoft Outlook

Microsoft Outlook contacts

Outlook Contact Management

My colleague sent me an email attachment which is a list of contact that probably came from an Outlook list...when I try to open the document I get the following error: "This contact group has been edited wiht a newer version of Outlook and contains too many members to display."

Asked: April 19, 2011 2:52 PM Last updated: May 2, 2011 11:06 PM

Answer Wiki

Last updated: April 19, 2011 5:00 PM GMT

RamseyB2,115 pts.
History
Contributors
- Ordered by most recent
- RamseyB2,115 pts.

Thanks. We'll let you know when a new response is added.

They obviously have a newer version of Outlook than you, and in their version they have different headings for information. What you need to do is have them export their contacts as a csv file- comma separated values (windows). Then you need to export your existing contacts in the same format. Open both via excel and make sure all the headings on the top row match. If there are any that you do not have, remove them from his/hers. If there are some that are named differently, ie Full Name verse Name, make sure to change theirs to match yours. After you have done that resave theirs in excel as a csv file and import it into your contact list. That should make everything groovy.

Discuss This Question: 5 Replies

Rakei Apr 19, 2011 10:19 PM GMT

Just a suggestion. It would be then wise to update your version outlook to newer version. If then you do, this will then not be a continuos issue for you between your colleagues.. nless ofcourse you prefer what your are using.. Good luck..

3,260 pointsBadges:

report
IceCubbe Apr 21, 2011 5:32 AM GMT

Upgrade Outlook to the same version or newer.

1,385 pointsBadges:

report
Subhendu Sen Apr 22, 2011 1:38 PM GMT

This error could be for not connecting to internet / network, or even the mail server is not available at that time. Or the account settings may not correct. OR user profile is damaged and try to create new one.

103,560 pointsBadges:

report
Subhendu Sen Apr 23, 2011 10:17 AM GMT

@Justme1, please reply here. If u already solved the issue, let us know, how u did the job ! It will help to this community.

103,560 pointsBadges:

report
Koohiisan Apr 25, 2011 3:15 PM GMT

Upgrade Outlook to the same version or newer. It's pretty easy to throw that solution out there, isn't it? While perhaps the penultimate solution...this may not be a feasible solution for businesses where justification must be sought for each dollar spent. The OP suggesting to get a hundreds-of-dollars upgrade just so they can import a contact list would likely not meet with approval. I know, because for the same reason we still run Office 97 on some machines. The fortunate have reached 2000/2002. Interesting that the president and plant manager run 2007/2010... Please do try the CSV export/import option suggested by RamseyB. I think that will accomplish what you want. And, do let us know!

5,045 pointsBadges:

report