Error message has popped up on my computer stating the shut down may be fatal to my data and operating system

5 pts.
Tags:
Hacked
Security
I got an error message that popped up on my computer stating the shut down may be fatal to my data and operating system. It says to call at 1855 214-3513 - Is this a legit number to call?
1

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Sounds like one of two things, both not good:
1.  Is that it is a
scam and you download either a virus or trojan.  Have your virus cleaner
do a deep scan and see if you can find anything and delete it.  Ensure
that your virus scanner is up-to-date.

2.  You are a victim of
“data-hostage”.  What that is , is a trojan has been inserted onto your
system, and, if you do not pay a fee, basically extortion, those that
control the program will send a command and encrypt your entire hard
drive and you will not be able to access anything.  This normally
happens to big businesses, so the feds get involved.

Hope for your sake that it is the first option.

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  • Subhendu Sen
    As soon as possible, you have to take all necessary backups first. If this one generates from software installed itself or from OS directly, then might be it is OK, however you must check to make a call. It is better to run an antivirus to check for viruses.
    140,480 pointsBadges:
    report
  • ToddN2000
    From what I have been hearing it's a scam on Facebook. You click a link and then this pops up..They want toy to call this number for support and that will give them access to your system.
    Run an antivirus scan and see if you find anything.
    133,675 pointsBadges:
    report

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