Encrypted Attlog

Tags:
biometric
biometric sysstem
Biometrics
After we download logs the file name becomes "OPH6100056092400105_AttEncryptLog" and the software can't read it


Software/Hardware used:
Biometrics
0

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  • TheRealRaven
    When you download from what? Please describe the process.
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  • Subhendu Sen
    More information is needed. What make/ model you have? Is there a software to configure this device? From where is it downloaded? Have you tried the same process erstwhile? How does this device connected? Either by wire/ lan or wireless?
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  • ToddN2000
    Have yo been able to view them in the past? Is this a new problem or 1st attempt and viewing the files after a download? If you are using a 3rd party encryption package, what is it? It may be that the decoding key is on the host and the files will work there but if they are downloaded to a pc, you may still need the encryption key to view the data for security reasons. We can only make a best guess unless you can provide some more specific details. 
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  • Subhendu Sen
    What database is running behind this software? Is it customized or house made software? In your file name the word "Encrypt" is attached. Is there another tool with your software that can help to read this type of file while you are unaware of that ?  Are you new to handle this one? Is there any user guide ?
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