Downgrading Blackberry 10

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BlackBerry 10
My friend updated her Blackberry Q10's software to 10.2 and she wants to downgraded it to 10.1, can you please tell me how? thank you guys.
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  • Subhendu Sen
    If you have issues on BB, first take all necessary backups then you can do click the options icon, & choose advanced options where wireless update can be found. Click next> previous update succeeded/ downgrade. This will install the last know official OS version.However, if you are not comfortable, you can contact with nearby authorized center.
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  • jinteik
    Why not upgrade it to 10.3 for more stability and other upgrades? But again before downgrading please do your backup.
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