“Display information about previous logons during user logon” Policy locks me out of Domain Controller

390 pts.
Active Directory
Domain Controller
Group Policy
Windows Server 2008
Windows Server 2008 Active Directory
I just enabled a policy (domain wide) on my Windows 2008 server (sole domain controller) to "Display information about previous logons during user logon" Since doing so, I was unable to log back in to my server! I received this message:“Security policies on this computer are set to display information about the last interactive logon. Windows could not retrieve this information. Please contact your network administrator for assistance.” This is happening on all my Vista and Windows 7 clients as well.  If I pull the ethernet cable from these machines I can get logged in but obviously this is a major incovenience and does not work with the domain controller. I have tried been able to successfully log in to the DC in safe mode but when I go the the GPMC, I am faced with the message that the domain cannot be found. How can I disable this policy if I cannot get logged into the DC to edit or delete the policy?

Software/Hardware used:
Windows 2008 Server, Windows Vista Business, Windows 7 Professional

Answer Wiki

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Try to access the DC remotely using the server 2008 administrative tools pack. It has a GPMC tool.

You can also edit Group Policy the old fasion way with Active Directory Users and Computers. Just right click on the domain OU and click on Properties.

If you are not able to access the domain using the administrative tools, you need to restore AD from a recent backup.

Discuss This Question: 3  Replies

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  • Denwood
    I did finally resolve this issue. Here's what I did:
  • I downloaded and installed the GPMC for Windows XP (this policy did not affect the XP clients) After installing the GPMC on the XP machine, I was able to see the group policies and delete the one that had the "Display information about previous logons during user logon" enabled.
  • All was good again (whew).
    390 pointsBadges:
  • JennyMack
    Hi Denwood, Thanks for updating us on your progress and for posting the solution. Glad to hear it's back to working order! Jenny Community Manager
    4,280 pointsBadges:
  • NinaZulay
    Would you install the GPMC for Windows in which device?
    I am having this issue and we are running a virtual environment so the DC happens to be the same server that we also running exchange and active directory and I can't access it.
    10 pointsBadges:

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