Disk reformatting problems

425 pts.
Hard Disk Reformatting
Hard disks
Microsoft Windows XP
There is an older computer (3 ghz processor, 512 MB RAM, Win XP Pro) that was getting sluggish, so I decided to give the user a newer model and reformat the hard drive of this old one. It will not reformat, ending the process with a message that blocks are bad and the disk may be damaged. Fair enough, I have several spare drives exactly like the older one. But now EVERY drive I install and try to reformat brings up a blue screen - "A problem has been detected and Windows has been shut down to prevent damage to your computer......STOP: 0X0000007B (0XF7C1F28, 0XC0000034, 0X00000000, 0X0000000) Any ideas what the problem is? Is there a resource that will allow me to decipher the error message? Thanks

Answer Wiki

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Sounds like the hard drive controller might be failing.

I’m not trying to be funny but let me add a step or two to your troubleshooting procedure.
first disconnect the computer from power completely.
if the controller is a “daughter card”, remove it, clean the contacnts and replace it.
replace the ribbon cable.
can you use another channel on the computer to connect the drive?
double check jumpers on the drive if applicable.
if the drives area “exactly” like the bad one, check the OEM website for driver issues and do the same at MS regarding OS/driver issues.
do you have an external enclosure which you can use to access the drive through the USB interface?
is the drive indentified by the BIOS?
if you give me the make/model i can check our database for issues about that chipset code on the drive itself.

Discuss This Question: 3  Replies

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  • Kevin Beaver
    Spend $10-15 and get a new hard drive controller (you may have to buy a card and disable any built-in controller you're using) but that'd be the easiest way to troubleshoot.
    27,550 pointsBadges:
  • Britinga
    Update: I liked the idea of bad controller. But before I did that I decided to check other hardware components. To cut a long story short, it turned out to be a faulty CD-ROM. It seems that the Windows CD wasn't being read properly. After I replaced the CD-ROM, the reformatting completed without a hitch. Thanks for the reponses.
    425 pointsBadges:
  • Technochic
    Thank you for telling us the resolution! Good to know!
    57,010 pointsBadges:

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