Dear Donna Gamelin,
it’s a real pleasure for me to read such a concise and distinct system requirements! 🙂
Please, take a look at BPMonline CRM(bpmonline.com). This solution meets the most of your business needs. Just let me show you 3 key points why you should consider our solution:
1. BPMonline CRM is SaaS (as salesforce.com or sugarCRM), so you’ll start working without long-lasting implementation project
2. BPMonline costs only $29 per month. We align our solution to serve needs of small business. This enables us to reduce the price and still deliver vital features like metric analytics and contact management.
3. BPMonline is extremely flexible, so you’ll be able to customize reports, automate leads processing and do a lot of other cool things.

Just let me show how this solution may solve your tasks – send an email with your contact information to info@bpmonline.com with a subject “For Bob Zabiyaka”.