Corrupt address book in Outlook

Tags:
Microsoft Outlook

My father's note running Windows 8, has suddenly decided that the address book in outlook express (ie6)is corrupt and it must be re-installed. I have looked around the web and this seems to be a fairly common problem, however the correction of this seems fairly complex, surely Microsoft must have come up with a quick fixto this problem, especially as it seems of their making, what with faulty updates and the complexity of outlook and outlook express.

Please does anyone have a simple resolution to this problem, that we both can understand.

Thanks in advance to all those that take the time to reply.



Software/Hardware used:
outlook express
1

Answer Wiki

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  • Uninstall cumulative security update 911567. To remove this update, use the Add or Remove Programs item in Control Panel.
  • Copy the .wab file that is located in the following folder:
  • C:\Documents and Settings\<user>\Application Data\Microsoft\Address Book\<user.wab>
  • Paste a copy of this file in the following folder:
  • C:\Documents and Settings\<user>\Desktop\backup.wab
  • At the command prompt, type the following, and then press ENTER:
  • Del “C:\Documents and Settings\<user>\Application Data\Microsoft\Address Book\<user>.wab”
  • Start Outlook Express.
  • On the Tools menu, click Address Book. Notice that the Address Book does not contain any contacts.
  • On the File menu, point to Import, and then click Address Book.
  • Import the backup.wab file that is located in the following folder:
  • C:\Documents and Settings\<user>\Desktop and try to open it now.

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