Configuring MS Exchange error

10 pts.
Microsoft Exchange
Microsoft Office
Microsoft Windows
SQL Server
I am really starting to hate Outlook right about now. After figuring out that there was a conflict with my Exchange Server and some other software on our server I have uninstalled Outlook 2003. I reinstalled the old version of it. Now I am getting an error message when I try and configure the Exchange account. "an unknown error occurred, error code 0x9004010f" This happens when I am setting up the Exchange Server Settings. I put in the name of the Exchange Server and then I type in the User Name - I can either click Check Name or next... I get the message in both spots. It won't let me do it. I did do some research about it and i was told to delete the Outlook.pst file but that hasn't worked either. Any ideas? I would greatly appreciate anything help/feedback that anyone could provide. Thanks.

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If I am reading this right you say that you have installed Outlook on your Exchange server?

If so this should not be done as it can cause all kinds of errors and is listed as a no-no by MS.

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  • Shawnb
    Hi, try this link, does that help?;en-us;817958&Product=ol2002 -Shawn
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  • Swiftd
    When you are upgrading from Outlook 2000 to XP or 2003, the mailbox gets upgraded when you first start it. We ran into the problem I'm talking about while we were upgrading our clients. Some would already have their mailboxes upgraded on a newer client, but when they went back to an older client, they couldn't access their box. You might be running into a similar issue with your clients. In our case, you could solve it by deleting the users profile (or you can dig deeper into exactly what setting Outlook is using) and recreating one from scratch. You may have to do something similar. You can probably just wipe out the Application Data/Microsoft Office section in the profile to test, but it also may be a registry setting... Good luck, Don
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  • Jade0571
    No, I was installing Outlook on a workstation. I was getting problems connecting to the Microsoft Exchange Server. Anyways, I fixed the problem by creating a new profile because the Outlook profile seemed to be corrupt or something. Thanks for your help.
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