I reside in a mobile home park with my business office in home. There are 300+ units in the park. For years I have suspected that the subscription for bundled cable tv/internet/phone service via 'broadband cable' that I pay for is being 'shared/used' by others. My service provider insists this is not the case.
1 year ago I typed a response to a business email and 40 seconds later heard a neighbor shout out 'that's a lie!' I didn't pay too much attention to it at the time, however it has become evident that they are monitoring my connection. I have changed machines and OS 3 times now, wired connection to a modem/router combo owned by me, and I began using a VPN last year. These defenses are not making any difference. Provider says 'we can send a tech out', I think they should be able to see from their end. What am I missing here?