CloudAVO on my desktop won’t delete!

Tags:
Cloud Computing
There's a file on my desktop that appeared out of NOWHERE and will go away. If delete, it comes right back. inside it's log of all my actions on the computer. I could attach it,as it's an excel spreadsheet, but i don't see "attach" Name: CloudAV0109060553_2940 what's inside (below): 68395580, 131726, 1, Fri Jan 09 20:04:50 2015, Analysis request, ON ACCESS, C:UsersJulieAppDataRoamingMicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBarSync2.lnk 68395643, 131726, 1, Fri Jan 09 20:04:51 2015, Analysis result, ON ACCESS, C:UsersJulieAppDataRoamingMicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBarSync2.lnk, 09-01-2015 11:30, 68395689, 131727, 1, Fri Jan 09 20:04:51 2015, Analysis request, ON ACCESS EXE, C:Program Files (x86)4Team CorporationSync2Sync2.exe 68395689, 131727, 1, Fri Jan 09 20:04:51 2015, Analysis result, ON ACCESS EXE, C:Program Files (x86)4Team CorporationSync2Sync2.exe, 09-01-2015 11:30, ,68342DE890D047708D1BF8DCC866E956 68395705, 131728, 1, Fri Jan 09 20:04:51 2015, Analysis request, ON ACCESS EXECUTION, C:Program Files (x86)4Team CorporationSync2Sync2.exe 68396251, 131728, 1, Fri Jan 09 20:04:51 2015, Analysis result, ON ACCESS EXECUTION, C:Program Files (x86)4Team CorporationSync2Sync2.exe, 09-01-2015 11:30, ,68342DE890D047708D1BF8DCC866E956 68396313, 131729, 1, Fri Jan 09 20:04:51 2015, Analysis request, ON ACCESS EXE, C:Program Files (x86)4Team CorporationSync2Sync2.exe 68396313, 131729, 1, Fri Jan 09 20:04:51 2015, Analysis result, ON ACCESS EXE, C:Program Files (x86)4Team CorporationSync2Sync2.exe, 09-01-2015 11:30, ,68342DE890D047708D1BF8DCC866E956 68396391, 131730, 1, Fri Jan 09 20:04:51 2015, Analysis request, ON ACCESS EXE, C:Program Files (x86)4Team CorporationSync2cpprest110_xp_2_2.dll 68396407, 131730, 1, Fri Jan 09 20:04:51 2015, Analysis result, ON ACCESS EXE, C:Program Files (x86)4Team CorporationSync2cpprest110_xp_2_2.dll, 09-01-2015 11:30, 68396501, 131731, 1, Fri Jan 09 20:04:51 2015, Analysis request, ON ACCESS EXE, C:Program Files (x86)4Team CorporationSync2dbghelp.dll 68396516, 131731, 1, Fri Jan 09 20:04:51 2015, Analysis result, ON ACCESS EXE, C:Program Files (x86)4Team CorporationSync2dbghelp.dll, 09-01-2015 11:30, 68396563, 131732, 1, Fri Jan 09 20:04:51 2015, Analysis request, ON ACCESS EXE, C:WindowsAppPatchAcXtrnal.dll 68396563, 131732, 1, Fri Jan 09 20:04:51 2015, Analysis result, ON ACCESS EXE, C:WindowsAppPatchAcXtrnal.dll, 09-01-2015 11:30, 68444565, 131738, 1, Fri Jan 09 20:05:39 2015, Analysis request, ON ACCESS, C:UsersJulieAppDataRoamingMicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBarMicrosoft Office Word 2007.lnk 68444580, 131738, 1, Fri Jan 09 20:05:39 2015, Analysis result, ON ACCESS, C:UsersJulieAppDataRoamingMicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBarMicrosoft Office Word 2007.lnk, 09-01-2015 11:30, 68507901, 131739, 1, Fri Jan 09 20:06:43 2015, Analysis request, ON ACCESS, C:UsersJulieDesktopPPP.doc 68507917, 131739, 1, Fri Jan 09 20:06:43 2015, Analysis result, ON ACCESS, C:UsersJulieDesktopPPP.doc, 09-01-2015 11:30, 68508759, 131741, 1, Fri Jan 09 20:06:44 2015, Analysis request, ON ACCESS, C:UsersJulieDesktop~$PPP.doc 68508759, 131741, 1, Fri Jan 09 20:06:44 2015, Analysis result, ON ACCESS, C:UsersJulieDesktop~$PPP.doc, 09-01-2015 11:30, 68509352, 131742, 1, Fri Jan 09 20:06:44 2015, Analysis request, ON ACCESS EXE, C:Program Files (x86)Microsoft OfficeOffice12CLVIEW.EXE 68509399, 131742, 1, Fri Jan 09 20:06:44 2015, Analysis result, ON ACCESS EXE, C:Program Files (x86)Microsoft OfficeOffice12CLVIEW.EXE, 09-01-2015 11:30, ,2DD574F00DC391B361FB0BC79C9C63DA 68509399, 131743, 1, Fri Jan 09 20:06:44 2015, Analysis request, ON ACCESS EXECUTION, C:Program Files (x86)Microsoft OfficeOffice12CLVIEW.EXE 68509445, 131743, 1, Fri Jan 09 20:06:44 2015, Analysis result, ON ACCESS EXECUTION, C:Program Files (x86)Microsoft OfficeOffice12CLVIEW.EXE, 09-01-2015 11:30, ,2DD574F00DC391B361FB0BC79C9C63DA 68509492, 131744, 1, Fri Jan 09 20:06:44 2015, Analysis request, ON ACCESS EXE, C:Program Files (x86)Microsoft OfficeOffice12MSOCF.DLL 68509523, 131744, 1, Fri Jan 09 20:06:44 2015, Analysis result, ON ACCESS EXE, C:Program Files (x86)Microsoft OfficeOffice12MSOCF.DLL, 09-01-2015 11:30, 68509664, 131745, 1, Fri Jan 09 20:06:45 2015, Analysis request, ON ACCESS EXE, C:Program Files (x86)Microsoft OfficeOffice121033CLVWINTL.DLL 68509695, 131745, 1, Fri Jan 09 20:06:45 2015, Analysis result, ON ACCESS EXE, C:Program Files (x86)Microsoft OfficeOffice121033CLVWINTL.DLL, 09-01-2015 11:30, 68509882, 131746, 1, Fri Jan 09 20:06:45 2015, Analysis request, ON ACCESS EXE, C:Program Files (x86)Common Filesmicrosoft sharedHelphxds.dll 68509898, 131746, 1, Fri Jan 09 20:06:45 2015, Analysis result, ON ACCESS EXE, C:Program Files (x86)Common Filesmicrosoft sharedHelphxds.dll, 09-01-2015 11:30, 68510366, 131747, 1, Fri Jan 09 20:06:45 2015, Analysis request, ON ACCESS EXE, C:Program Files (x86)Common Filesmicrosoft sharedHelpmsitss55.dll 68510381, 131747, 1, Fri Jan 09 20:06:45 2015, Analysis result, ON ACCESS EXE, C:Program Files (x86)Common Filesmicrosoft sharedHelpmsitss55.dll, 09-01-2015 11:30, 68515935, 131751, 4, Fri Jan 09 20:06:51 2015, Analysis request, ON PREFETCH, C:WindowsSysWOW64winspool.drv 68515951, 131751, 4, Fri Jan 09 20:06:51 2015, Analysis result, ON PREFETCH, C:WindowsSysWOW64winspool.drv, 09-01-2015 11:30, 68545185, 131752, 1, Fri Jan 09 20:07:20 2015, Analysis request, ON ACCESS EXECUTION, C:Windowsexplorer.exe 68545248, 131752, 1, Fri Jan 09 20:07:20 2015, Analysis result, ON ACCESS EXECUTION, C:Windowsexplorer.exe, 09-01-2015 11:30, ,332FEAB1435662FC6C672E25BEB37BE3 68545497, 131753, 1, Fri Jan 09 20:07:20 2015, Analysis request, ON ACCESS, C:$RECYCLE.BINS-1-5-21-3995534146-4015337639-3745451263-1000$IO7OQXZ.xlsx 68545497, 131753, 1, Fri Jan 09 20:07:20 2015, Analysis result, ON ACCESS, C:$RECYCLE.BINS-1-5-21-3995534146-4015337639-3745451263-1000$IO7OQXZ.xlsx, 09-01-2015 11:30, 68545513, 131754, 1, Fri Jan 09 20:07:20 2015, Analysis request, ON ACCESS, C:UsersJulieLinksDesktop.lnk 68545513, 131754, 1, Fri Jan 09 20:07:20 2015, Analysis result, ON ACCESS, C:UsersJulieLinksDesktop.lnk, 09-01-2015 11:30, 68545513, 131755, 1, Fri Jan 09 20:07:20 2015, Analysis request, ON ACCESS, C:UsersJulieLinksRecentPlaces.lnk 68545513, 131755, 1, Fri Jan 09 20:07:20 2015, Analysis result, ON ACCESS, C:UsersJulieLinksRecentPlaces.lnk, 09-01-2015 11:30, 68545513, 131756, 1, Fri Jan 09 20:07:20 2015, Analysis request, ON ACCESS, C:UsersJulieLinksDropbox.lnk 68545513, 131756, 1, Fri Jan 09 20:07:20 2015, Analysis result, ON ACCESS, C:UsersJulieLinksDropbox.lnk, 09-01-2015 11:30,


Software/Hardware used:
I don't know where it came from the only cloud software I have is Panda
1

Answer Wiki

Thanks. We'll let you know when a new response is added.

Almost sounds like malware.  Each time you delete it and re-start your system, it will re-write it to your desktop.  You will either need to get an anti-virus program, McAfee, Symantec, and do a deep scan to have it removed. 

Once you purchase the software, you could also send them a copy of the file and see what they come up with.

The final option is to sit and look for the file that is creating the icon and delete it from the area that it is originating from.  This will take time and hope that you have experience doing this.  Go with the first option and see where it takes you.

Good luck.

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  • Havanese0520
    I have the same problem Cloud AVO suddenly appeared in desktop.

    I did a full scan using PANDA and it didn't do anything, and tried other suggestions.

    It keeps coming back. I have WIN7 OS.
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